Hello Agents! Here’s how to make sure my messages land in your inbox…
GMail Users Read Below. For other email service providers such as Yahoo, AOL, etc. please first add firstname.lastname@example.org as a contact in your address book. Then, check out these whitelisting instructions.
Find the email from me. Tip: Make sure to check all of your tabs (ex. Primary, Social, Promotions).
Click on my email and drag it to your “Primary” tab.
When you see the yellow box pop up about doing this for future messages, click yes!