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How To Deal With Difficult Clients and When To Let Them Go

Helping Clients

We all deal with difficult clients sometimes.  

It can be a frustrating experience and even sometimes make us rethink whether being a real estate agent is something we want to continue to do.

Here’s something to keep in mind when you run into a difficult client:

Difficult clients can be one of our biggest growth opportunities.

How?

They allow us to hone our skills in one of the following ways:

1.) An opportunity to become a better communicator

2.) An opportunity to solve problems in new ways

3.) An opportunity to create better systems and processes in our business

4.) An opportunity to become even more an expert in our market

Some difficult clients allow us to find new ways to help our clients reach their goals and become even better real estate agents.

While others don’t value our expertise or don’t really want our help. They can be combative and a person you dread seeing every week. We work way too much to spend hours in a car every weekend with people like that.

So, how can you know the difference between a client who needs your help, maybe just in a new way or if they are a client that just isn’t a good fit and needs to be let go?

Listen in to today’s episode and learn:

  • How to identify whether you have a difficult client who needs to be let go or just needs some creative problem solving
  • If you are dealing with a client you no longer want to work with, how to gracefully let them go and maybe even get a referral fee
  • How to help clients who are just stuck and need your help in a new way
  • Examples of what to say and when to say it
  • And much more!
Agent Grad School How To Deal With Difficult Clients

Links mentioned in this episode:

Paradox of Choice–Agent Grad School Summer Book Club discussion

How To Help Your Clients Be In Alignment (The Three Bucket Strategy)

Free Download: How To Know Whether You Are Dealing With A Difficult Client Who Needs More Help Or Needs To Be Let Go

Book about endings: Necessary Endings By Dr. Henry Cloud

To your success,

Jennifer

Hey there!

Agent Grad School is the best online business school for modern real estate agents. We teach a proven system to have a successful real estate career using smart, unconventional strategies and modern marketing methods to attract clients. 

about your instructor

Hi, I'm Jennifer!  I'm a real estate agent, founder of Agent Grad School and host of the podcast Confessions of A Top Producing Real Estate Agent.  I couldn't sell a house the first TWO years I was a real estate.  After trying everything we've all heard, I decided to look outside the real estate industry for marketing know-how, applied what I learned and became one of the top 100 agents in the US.  Now I teach other real estate agents everything I did.  

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Hey there!

Agent Grad School is the best online business school for modern real estate agents. We teach a proven system to have a successful real estate career using smart, unconventional strategies and modern marketing methods to attract clients. 

About your Instructor

Hi, I'm Jennifer!
 I'm a real estate agent, creator of Agent Grad School and podcast host. I teach real estate agents the exact steps I used to become one of the top 1% of agents in the US.  Become a student, binge on the podcast, or take a free class and let me show you how you can make your own real estate dreams come true too!

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